With FIG MSP, your technology matters. That’s why we’re committed to offering you a variety of IT services, all in one package.

IT Help Desk

We offer managed and co-managed services to make the most of your IT, offering 24/7 assistance and support.

Services include:

  • Centralized Services
    • Monitoring devices, servers, networks, firewalls, and Line of Business Application Support
  • Support
    • 7×24 Service Desk and Onsite Support for Infrastructure, Phone Systems and more
    • Monitoring Alert Remediation
    • PC + server In-Warranty Repairs
  • Technology Alignment
    • Standards-based Audit to Identify Technical Risks + Improvements
    • System Performance Assessment + Reporting
    • Monthly Audit Reports + Recommendations
    • Kowledge and management of your IT Environment, Technical Documentation, and more
  • Strategic IT Planning
    • Insights to Identify IT-Related Risk
    • Technology Planning to support strategic initiatives, budgeting, and lifecycle planning
    • Quarterly vCIO Strategy Sessions

Managed BDCR & Network Failover

Disasters happen—but downtime doesn’t have to with Managed Business Continuity and Disaster Recovery (BCDR) from Data Networks. In the event of a ransomware attack or other disruption, your business must be able to quickly recover mission- critical data, restore IT systems, and smoothly resume operation.

Our fully managed BCDR module unifies reliable backup and recovery with Business Continuity to provide peace of mind. Should disaster strike, data is protected and can be restored quickly, and you can continue operations locally or in the cloud with minimal downtime.

Managed Microsoft 365

Make the most of your Microsoft 365 investment with managed services designed to drive better business results and maintain the sustainable operation of your Microsoft 365 solutions. Our team of professionals will customize Microsoft 365 to your unique environment and architect the best solution for your business.

Services cover:

•User Help Desk

•Administration of the Microsoft 365 Ecosystem

•Microsoft 365 Implementation Including customization, integration, and migration

Managed SaaS Protection

Every day thousands of organizations, just like yours, place their trust in Microsoft 365 and Google Workspace to safeguard business critical data. But did you know that data stored by these cloud-based applications are just as vulnerable to deletion and corruption as data stored on-premises?

If you have migrated workloads to the cloud, you need backup and recovery for critical cloud data. Our Managed SaaS Protection services leverage a cloud-to-cloud backup infrastructure to manage and ensure the comprehensive backup/recovery of data that lives in Microsoft 365 and Google Workspace applications.

Managed Detection and Response

If you’re like most organizations and compelled to comply with at least one data protection regulation, we can help you get and stay compliant. Our Managed Detection Response approach helps you prepare for, earn, and maintain compliance with multiple global regulations such as CMMC, GDPR, HIPAA, NIST
CSF, PCI DSS, plus manage “due care” for your Cyber Liability Insurance requirements.

It includes:

  • Risk Analysis + Treatment Plan
  • Certification + Audit Prep
  • Monthly Guidance + Reporting
  • Improved Security Posture
  • Documented Evidence of Compliance Efforts
  • Process to Lower CLI Premiums + Avoid Denials