Our Team - FIG by Ferrilli

Meet Our Team

Our world-class team boosts revenue, cuts costs, enhances productivity, and elevates customer experiences.

Long Le

Chief Executive Officer

Long Le

Chief Executive Officer

Long has over 20 years of experience in the IT industry as a network expert and visionary leader who drives innovation and growth. As the Chief Executive Officer at FIG, a trusted IT company based in Haddonfield, NJ, he oversees the strategic direction, operations, and performance of the organization.

His mission is to provide reliable and cost-effective solutions that boost revenue, cut costs, enhance productivity, and elevate customer experiences for our clients. He values collaboration, integrity, and excellence, and strives to create a culture that fosters diversity, inclusion, and empowerment for our world-class team.

Merlinda Lu

Vice President, Salesforce Practice

Merlinda Lu

Vice President, Salesforce Practice

Merlinda is a seasoned Salesforce leader with deep expertise in designing, delivering, and optimizing Salesforce solutions across a wide range of industries. As Vice President of Salesforce Practice at FIG, she is responsible for leading the firm’s Salesforce strategy, overseeing external client engagements, and cultivating strategic partnerships within the Salesforce ecosystem.

With a strong background in both technical implementation and business transformation, Merlinda brings a rare blend of hands-on platform expertise and executive-level insight. Her work spans across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and platform development, making her a trusted advisor for clients navigating digital transformation initiatives.

Merlinda holds multiple Salesforce certifications, including Salesforce B2C Solution Architect, B2B Solution Architect, System Architect and Data Cloud Consultant, among others. Her full credential profile is available on Salesforce Trailhead:

🔗 Merlinda's Salesforce Certifications

Having previously contributed to FIG’s early Salesforce success, Merlinda is rejoining the team to expand and elevate our practice. She is passionate about aligning technology with business outcomes and is committed to delivering high-impact results for every client engagement.

Aaron Andrews

Senior Vice President of Sales

Aaron Andrews

Senior Vice President of Sales

Aaron Andrews is currently the Senior Vice President of Sales for FIG Solutions, where he leads efforts to drive business growth and enhance client relationships. In this role, Aaron is responsible for developing strategic sales initiatives and helping clients leverage advanced technology solutions to transition smoothly to the cloud and secure long-term success.

Before joining FIG Solutions, Aaron founded and led Subito Motus Consulting, where he focused on developing cyber road maps and advising clients on technology strategies, compliance, and fiscal responsibility. Through his leadership, Subito Motus celebrated five years of success, assisting some of the largest enterprises in healthcare, finance, and life sciences to create technology-driven solutions and foster purposeful, strategic business transformations.

Prior to Subito Motus, Aaron was a Digital Transformation Strategist with Chorus Communications. Additionally, as a National Enterprise Technology Executive at RCN, he successfully built the company’s E-Rate business into a multi-million-dollar revenue stream, positioning RCN as a leading provider in the market.

Aaron also served as Vice President of the Board of Directors for 7×24 Exchange International, a role that allowed him to collaborate with industry leaders in designing, building, and maintaining mission-critical enterprise information infrastructures. This experience further solidified his expertise in the technology sector and strengthened his ability to drive impactful transformations for organizations globally.

Jeremy Hirn

Enterprise Solutions

Jeremy Hirn

Enterprise Solutions

Jeremy Hirn serves as the Director of Enterprise Solutions at FIG Solutions, where he leads the delivery of large-scale IT initiatives, oversees strategic account engagements, and drives the success of complex enterprise technology implementations. With over two decades of experience in information technology, Jeremy brings deep expertise in data architecture, systems integration, and enterprise platform optimization.

Before assuming this role, Jeremy served as a Solutions Architect at FIG, where he was instrumental in designing secure, scalable solutions for clients across industries including healthcare, education, government, and finance. His technical background spans a broad range of platforms and frameworks, and he is recognized for his ability to align IT strategy with business outcomes.

In his current role, Jeremy works closely with clients’ executive teams to assess challenges, define priorities, and implement strategies that improve performance, resilience, and long-term scalability. He is known for his collaborative leadership, problem-solving approach, and commitment to delivering value-driven outcomes.

Jeremy holds certifications in enterprise architecture and cloud strategy and continues to mentor technical teams while driving innovation and operational excellence for FIG’s clients.

Michelle Le

Director of Operations

Michelle Le

Director of Operations

Michelle Le is the Director of Operations, drawing from 20+ years of IT and customer service experience. Skilled in both technical and client-facing tasks, she ensures efficient operations and maintains high customer satisfaction. Michelle drives improvements and leads a responsive team at FIG.

Aaron Swartz

Solutions Architect

Aaron Swartz

Solutions Architect

Aaron Swartz, a seasoned IT professional since 2007, is the solution architect at FIG, specializing in secure, scalable network designs. He develops comprehensive IT solutions, leads technical teams, and constantly innovates to enhance FIG’s offerings. Known for his client relations and project management skills, Aaron delivers tailored solutions that exceed expectations.

Gene Denardo

Senior Engineer

Gene Denardo

Senior Engineer

Gene Denardo is a Senior Engineer at FIG Solutions with over 20 years of experience in IT support and help desk services. His extensive background in managing and resolving technical issues has made him a key player in maintaining smooth operations and providing exceptional support to clients.

Jake Thomas

Consultant

Jake Thomas

Consultant

Jake is a Level 1–2 Helpdesk Technician with 2 years of experience providing technical support and troubleshooting assistance. Known for his responsiveness and problem-solving skills, Jacob helps ensure smooth day-to-day IT operations for end users. He is a valuable part of the support team at FIG, assisting with both hardware and software issues to maintain productivity across the organization.

Celeste Meta

Digital Marketing Specialist

Celeste Meta

Digital Marketing Specialist

Celeste is a strategic and creative voice behind FIG Solutions’ digital marketing efforts. In her role as Digital Marketing Specialist, she leads initiatives across social media, content creation, SEO, and campaign strategy to amplify brand awareness and engagement. With a passion for technology and storytelling, Celeste crafts meaningful digital experiences that connect with diverse audiences and reflect FIG’s commitment to innovation and client success.

Sam Barlis

Senior Salesforce Administrator

Sam Barlis

Senior Salesforce Administrator

Sam Barlis is a Salesforce Administrator with seven years of experience, adept at managing and optimizing Salesforce environments. He’s skilled in user management, data integrity, process automation, reporting, and system integration. Sam is also known for problem- solving, excellent communication, and proactive system improvements to align with organizational goals.

Darlene Diamada

Senior Salesforce Administrator

Darlene Diamada

Senior Salesforce Administrator

Darlene has been working with Certinia (formerly FinancialForce) and Salesforce since 2021, bringing deep expertise in leveraging these platforms to streamline financial and operational processes. With a strong background in cloud-based solutions, she has become a recognized expert in Certinia, specializing in its application for (FIG) solutions.

Darlene excels at helping businesses optimize their time and utilizatio management, improve reporting accuracy, and enhance overall efficiency through the integration of Salesforce and Certinia’s suite of tools. Her hands-on experience and problem-solving skills make her a key asset to organizations looking to transform their ERP operations in the digital era.

Mike Horn

Senior Salesforce/Certinia Adminstrator

Mike Horn

Senior Salesforce/Certinia Adminstrator

Mike Horn is a passionate and accomplished Salesforce/Certinia Administrator with over six years of hands-on experience in implementing and optimizing Salesforce solutions. My track record of aligning business requirements with technical solutions has resulted in increased operational efficiency and revenue growth for organizations.

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